Shipping informaiton

• Racelite Designs is not responsible for lost or stolen merchandise for items being shipped without a signature required.

• We have 3 options for shipping throughout the United States. USPS First Class Mail, USPS Priority Mail and FedEx Overnight.  Our default shipping method falls under USPS First Class Mail.

• Orders placed with expedited shipping options have to be placed before 1:30PM Eastern Standard Time in order to meet shipping cut off times. Fulfillment on specialty items with turnaround times of 2-5 business days do not reflect shipping times. Once the orders are processed and fulfilled, they will be shipped with the selected shipping method provided.

• At this time, we can only ship to a residential or business address. Shipping to P.O. Boxes is not available.

• Shipping rates are based on parcel dimensions and weight of package.

• Shipping times vary depending on shipping method. Our default shipping method - USPS First Class Mail can take anywhere between 1-7 business days.

• Customers located in Hawaii and Alaska are automatically processed with standard flat rate shipping as rates fall outside of the zoned Continental USA territory.

• Free shipping is applied to orders over $100 eligible for customers within the Continental US.

• Racelite Designs is not responsible for lost or stolen merchandise for items being shipped without a signature required.

• All international orders are shipped using a flat rate shipping fee.

• At this time, we can only ship to a residential or business address. Shipping to P.O. Boxes is not available.

• Shipping times vary depending on shipping destinations and customs.

• Racelite Designs is not responsible for customs and import tax associated with merchandise shipped outside of the United States.

Once an order have been processed and fulfilled and shipping information has been created, customers will receive a tracking number via email with detailed criteria on their order.   

Returns & Exchanges

• Merchandise that is returned to Racelite Designs requires a return merchandise authorization number (RMA) provided by Racelite Designs.

• Customers are required to include a copy of the original invoice and brief documented re explanation with the return. Any merchandise returned for credit or refund must be in “brand new" condition and be resalable as “brand new”.  Merchandise returns must be made within 30 days of invoice date for exchange or refund consideration.

• 20% restocking fee will be charged on returned goods.

AUTO

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